Flarsheim Hall 557
2 - 3 p.m.
TITLE: Service Science, Management, and Engineering (SSME)
ABSTRACT
Service Science, Management, and Engineering (SSME) is a term introduced by IBM to describe the science of services, a new interdisciplinary approach to the study, design, and implementation of services systems. The goal of this new discipline is to bring analytical rigor to key issues as service creation and delivery. This new discipline is still at its infancy and it is expected that its development will accelerate in the next five years. In this talk, I will give an overview of this new discipline with an emphasis on IT and networking services. First, I will give a definition of services, describe its main characteristics, and discuss a framework for implementing services. Then, I will discuss two examples: Service oriented architectures and Netxt Generation Networks, and present some current research. A short tutorial on SSME can be found in http://www4.ncsu.edu/~hp//SSME.pdf
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BIOGRAPHICAL SKETCH
Harry G. Perros is a Professor of Computer Science, an Alumni Distinguished Graduate Professor, and the Program Coordinator of the Master of Science degree in Computer Networks at NC State University.
He has published extensively in the area of performance modelling of computer and communication systems, and he has organized several national and international conferences. He has also published three print books and an e-book. His current research interests are in the areas of next generation networks, multi-domain routing, resource allocation under QoS, service science management and engineering (SSME), and queueing theory.